Risk-Based Authenticaiton Help

What is Risk-Based Authenticaiton?
Risk-Based Authentication (RBA) is a technique that will further protect citizen’s personal data by evaluating the risk of a login transaction and identifying if an increased level of authentication is required. If the transaction is considered low risk, you would only need to enter your user ID and password in order to access the application. However, if your transaction is evaluated as high risk, you will be asked to provide additional information in order to access the application.

Why am I receiving Risk-Based Authentication at this time?
Risk-Based Authentication is triggered when your login is identified as a high risk transaction. Listed below are some instances in which RBA would be activated:
• You are accessing the application with a new or different device
• Accessing the application from a new geographic location
• A considerable amount of time has passed since your last login
• You are using a new browser or changed your browser settings
• You have modified your computer, its operating system, or its software settings
• Your internet provider has changed their system settings which is affecting our ability to recognize your computer.

Why do I need to provide additional information?
Providing additional information will be another way to ensure the protection our citizen’s personal information on state agency sites.

Learn more about Public vs Private Selection
• Select Private if you are logging in from your personal computer or laptop
• Select Public if you are logging in from a shared or public computer such as one in a library or hotel business center